{"id":2781,"date":"2021-04-07T16:23:54","date_gmt":"2021-04-07T15:23:54","guid":{"rendered":"https:\/\/www.nccedu.com\/?page_id=2781"},"modified":"2025-11-13T13:07:06","modified_gmt":"2025-11-13T13:07:06","slug":"policies-procedures","status":"publish","type":"page","link":"https:\/\/www.nccedu.com\/policies-procedures\/","title":{"rendered":"Policies &#038; Procedures"},"content":{"rendered":"\r\n\r\n\r\n\r\n<div class=\"full_content single-text-column white_bg pt_sm pb_none\"> <!-- Full Content -->\r\n  <div class=\"mw_700 no_text_center\"> <!-- MW -->\r\n          <h3 class=\"h2\" >Our  Policies and Procedures<\/h3>\r\n            <p>These policies and procedures support the delivery of our great British qualifications. If there is something you are unable to locate, please contact us for assistance at <a href=\"mailto:Customer.Service@nccedu.com\">customer.service@nccedu.com<\/a><\/p>\n      <\/div> <!-- \/ MW -->\r\n<\/div> <!-- \/ Full Content -->\n\n\r\n\r\n\r\n\r\n<div class=\"full_content single-text-column white_bg pt_none pb_sm\"> <!-- Full Content -->\r\n  <div class=\"mw_700 no_text_center\"> <!-- MW -->\r\n            <ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/AQ_28_Academic-Misconduct-Policy.pdf\">Academic Misconduct Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/AQ_05_NCC-Education-Academic-Regulations_13.pdf\">Academic Regulations<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/AI-Use-in-Assessment-Guide.pdf\">AI Use in Assessment Guide<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2022\/07\/AQ_09_Assessment-and-Awarding-Contingency-Plan.pdf\">Assessment-and-Awarding-Contingency-Plan<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2025\/10\/AQ_59_Assessment-Language-Policy-Statement.pdf\">Assessment Language Policy Statement<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/AQ_10_Centre-Sanctions-Policy.pdf\">Centre Sanctions Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2022\/07\/AQ_14_Centre_Monitoring_Policy-External-.pdf\">Centre_Monitoring_Policy <\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2022\/07\/AQ_81_Centre_Withdrawal_Policy.pdf\">Centre_Withdrawal_Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2024\/10\/CSU_21_1_Compliments-and-Complaints-Policy-External_2024_2025.pdf\">Compliments-and-Complaints<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/03\/AQ_01_Conflict-of-Interest-Policy.pdf\">Conflict of Interest Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/05\/CON_06_Data_Protection_Transfer_Agreement_Policy.pdf\">Data_Protection_Transfer_Agreement_Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/05\/CON_20_Data_Retention_Policy_-_External.pdf\">Data_Retention_Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2025\/11\/CEAZ_012-a26_Direct_Entry_and_Exemptions_November-2025.pdf\">Direct_Entry_and_Exemptions<\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/10\/CSU_10_9_Eligibility-Extension-Policy-and-Procedure.docx\">Eligibility Extension Policy and Procedure<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2024\/02\/Examination-and-Assessment-Instructions_FEB_2024.pdf\" target=\"_blank\" rel=\"noopener\">Examination and Assessment Instructions<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/11\/CSU_10_7_Exemption-Claim-Form.docx\">Exemption Claim Form<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/15-FIN_05_a02_Invoicing_Policy.pdf\" target=\"_blank\" rel=\"noopener\">Invoicing Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/AQ_02_Malpractice-and-Maladministration-Policy-v13.pdf\">Malpractice and Maladministration Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/AQ_04_Non-Standard-Exemption-Direct-Entry-Route-Request-Form.docx\" target=\"_blank\" rel=\"noopener\">Non-Standard Exemption \u2013 Direct Entry Route Form<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2022\/07\/AQ_45_Post-Results-Service-Policy.doc\">Post-Results Service Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/05\/CON_07_Privacy_Policy_for_Candidates.pdf\">Privacy_Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/05\/CON_21_Pricing_Policy.pdf\">Pricing_Policy<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2023\/07\/CSU_10_10.1_Registrations-Exceptional-Circumstances-Policy-and-Procedure.docx\">Registrations Exceptional Circumstances Policy and Procedure<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2025\/05\/Special-Considerations-Policy-Candidate-Forms-and-Declaration.pdf\">Special Considerations Policy &#8211; Candidate Forms and Declaration<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/CORP_208_Subject-Access-Request-Policy-and-Form.docx\" target=\"_blank\" rel=\"noopener\">Subject Access Request Policy and Form<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/05\/AQ_29-What-is-Academic-Misconduct-Guidance-for-Tutors.pdf\">What is Academic Misconduct Guidance for Tutors<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2022\/07\/AQ_45_Post-Results-Service-Policy.doc\">Post-Results Service Policy<\/a><\/li>\n<\/ul>\n      <\/div> <!-- \/ MW -->\r\n<\/div> <!-- \/ Full Content -->\n\n\r\n\r\n\r\n\r\n<div class=\"full_content single-text-column white_bg pt_none pb_sm\"> <!-- Full Content -->\r\n  <div class=\"mw_700 no_text_center\"> <!-- MW -->\r\n          <h3 class=\"h2\" >Student Support<\/h3>\r\n            <ul>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/05\/AQ_28_Academic-Misconduct-Policy-update-TCAs.pdf\">Academic Misconduct Policy<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/Assignment-Presentation-Requirements1.pdf\" target=\"_blank\" rel=\"noopener\">Assignment Presentation Requirements<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/Candidate-Statement-of-Own-Work.doc\" target=\"_blank\" rel=\"noopener\">Statement and Confirmation of Own Work<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/05\/AQ_30-What-is-Academic-Misconduct-Guidance-for-Candidates.pdf\">What is Academic Misconduct Guidance for Candidates<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/05\/AQ_31-Avoiding-Plagiarism-and-Collusion-Guidance-for-Candidates.pdf\">Avoiding Plagiarism and Collusion Guidance for Candidates<\/a><\/li>\n<li><a href=\"https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/05\/AQ_39_Avoiding-Plagiarism-and-Collusion-in-Coding-Units.pdf\">Avoiding Plagiarism and Collusion in Coding Units<\/a><\/li>\n<\/ul>\n      <\/div> <!-- \/ MW -->\r\n<\/div> <!-- \/ Full Content -->\n\n\r\n\r\n<div class=\"full_content featured-links-block\"> <!-- Full Content -->\r\n\r\n    <!-- BACKGROUND IMAGE CONTAINER -->\r\n    <div class=\"featured-links-image-container light_grey_bg\"\r\n                            style=\"background-image: url('https:\/\/www.nccedu.com\/wp-content\/uploads\/2021\/04\/34592007913_1d835f2c65_k.jpg');\r\n            background-position: 50% 50%;\r\n            background-size: cover;\r\n                \">\r\n    <\/div>\r\n\r\n    <!-- LINKS CONTAINER -->\r\n    <div class=\"link-block-container\">\r\n      \r\n          \r\n          \r\n              <a href=\"https:\/\/www.nccedu.com\/contact-us\/\" class=\"link-block w-inline-block\">\r\n                  <div class=\"link\">\r\n                                            <h3>Contact Us<\/h3>\r\n                                      <\/div>\r\n              <\/a>\r\n\r\n              \r\n          \r\n              <a href=\"https:\/\/www.nccedu.com\/qualifications\/\" class=\"link-block w-inline-block\">\r\n                  <div class=\"link\">\r\n                                            <h3>Qualifications <\/h3>\r\n                                      <\/div>\r\n              <\/a>\r\n\r\n              \r\n          \r\n              <a href=\"https:\/\/www.nccedu.com\/quality-matters\/\" class=\"link-block w-inline-block\">\r\n                  <div class=\"link\">\r\n                                            <h3>Quality Matters<\/h3>\r\n                                      <\/div>\r\n              <\/a>\r\n\r\n              \r\n          \r\n              <a href=\"https:\/\/www.nccedu.com\/quality-matters\/government-industry-recognition\/\" class=\"link-block w-inline-block\">\r\n                  <div class=\"link\">\r\n                                            <h3>Government &#038; Industry Recognition<\/h3>\r\n                                      <\/div>\r\n              <\/a>\r\n\r\n              \r\n                 <!-- LINKS CONTAINER -->\r\n    <\/div>\r\n\r\n  <\/div> <!-- Full Content -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2781","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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